About Omnia Business Solutions LLC

Our business, strategically alligned with multiple partners, vendors and subcontractors from related areas, caters to multiple IT and IT related fields of services such as communication, internet, VoIP, security and custom software development. Our unique model of a business suite catering to needs of any business, featuring an integrated predictive dialing, marketing and management features. Our goal was providing our clients with a single vendor capable of managing every single need of day-to-day operation of almost any business and any industry.

Services we Provide

Internet
VoIP Phones
Dialer-Friendly VoIP
Networking & Security
Alarm Systems
Web Design & SEO
Servers & Dialers
Software & CRM

Partners & Vendors

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Contact Info

Omnia Business Solutions LLC

919 N Market St. Ste 425, Wilmington, DE 19801

Phone 855-655-5250
Phone 818-644-9899
Email info@omnia-crm.com

In The Works: OmniaCRM

EASE OF USE

OmniaCRM is 100% web-based. With integrated WebRTC / SIPML WebPhone, there are no installs / setups, the whole suite works out-of-the box**.

FLEXIBILITY

With user-friendly custom field management, project pipeline and flow management, customizing the CRM to the needs of your business has never been easier.

COST MANAGEMENT

Getting an omnipotent business suite has never been more cost-effective. Contact us today and schedule a free, no-obligation walkthrough of the system.

- MAJOR FEATURES -

GENERAL & UI

  • Web-based CRM
  • Responsive HMTL5 / CSS3 / AngularJS design
  • Multi-company management
  • Lead duplicate prevention
  • Integrated CSV/XLS/XLSX import
  • Multiple lead levels (3), unlimited sub-levels
  • Unique lead flow through multiple stages
  • User management
  • Multiple configurable user levels
  • Role management
  • Full screen switch
  • Agent / Sales leaderboard
  • Integrated user chat

GENERAL & UI

  • Email / SMS dispatch
  • Dynamic email templates
  • Full lead history overview, spanning lead stages
  • Per-project document attachments
  • Calendar lead overview
  • Lead vendor management
  • Advanced search
  • Advanced filtering
  • Lockscreen
  • Collapsable sidebar, webphone, chat box
  • Basic financial reports
  • Alpha-index

DIALING / PBX FEATURES

  • Integrated PBX extension management
  • Integrated ViCiDial management
  • Lead management with ViCiDial integration
  • Integrated WebRTC / SIPML WebPhone
  • Integrated ViCiDial predictive dialer
  • Click-2-Call via WebRTC
  • Multiple agent levels
  • Integrated calling reports
  • Additional classic ViCiDial admin panel

API / EXTERNAL INTEGRATIONS

  • API-enabled
  • Google Calendar integration
  • Google Tasks integration
  • Gmail integration
  • Email integration
  • SMS integration***
  • SMS history
  • Google Maps / Trulia / Zillow automatic address check-up
  • API hook creation for multiple vendors
  • Automatic webform code creation via API

UPCOMING FEATURES

Custom dialing platform
Full email marketing integration with MailChimp / AWebber
Automatic / Drip email marketing
Custom report generation
Map-based lead / opportunity / project overview
Dedicated Android / iOS app
Advanced financial reports
Automatic comission calculation

SCHEDULE A DEMO

OmniaCRM Base
$49 /Month/Station
  • - Lead, Opportunity, Project Management
  • - Google Maps Integration
  • - Custom Pipeline Management
  • - Category Management
  • - User / Role Management
  • - Custom (Per-Level) Dashboard
  • - Basic Reporting
  • - Multi-company Management / Rehash
  • - Full Lead History
CRM + Dialer + Full
$69 /Month/Station
  • - All Dialer Package Options
  • - Google Apps / Zimbra Integration
  • - SMS Integration (via Twillio)
  • - Auto-dispatch via Email / SMS
  • - Calendar / Task Synchronization
  • - Custom Report Creation
  • - Vendor Management / Lead Generation API Hooks

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